This privacy statement covers the sites CoachPatMartin.com. Because we demonstrate our commitment to our users’ privacy, we have disclosed our information practices within.
If users have questions or concerns regarding this statement, they should contact the Customer Service Department by emailing Pat@coachpatmartin.com
Information Collection and Use:
CoachPatMartin.com are owned by CP Martin LLC., who is the sole owner of the information collected.
In order to register for any online courses on www.CoachPatMartin.com, a user must first complete the registration and then confirm his or her email address through the email sent to the address supplied in the registration process. During registration a user is required to give contact information such as username and email address. We will use this information to send the user information about purchases made, new services, updates and/or special offers on our sites. We will never sell your information.
We request information from the user on all of our order forms. A user must provide contact information (such as name, email, phone number and shipping address) and financial information (such as credit card or check number, expiration date, etc.). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, this information is used to contact the user. We will never sell your information.
Any information provided by the user on CoachPatMartin.com may be used to provide requested products and/or services and/or to contact the user concerning order/delivery status and/or to contact the user concerning new services, updates and/or special offers from Coach Pat Martin/or our affiliates.
As disclosed in our marketing materials, by providing your email and telephone number to us and agreeing to our contact, you agree to receive email offers, as well as marketing calls, including through the possible use of an automatic telephone dialing system, prerecorded and text messages, from us and our agents and affiliates, at the telephone/cellular number and email you provided, which you certify are your own. You agree to update us if your contact information changes or if your telephone number is reassigned. You are not required to consent to marketing in order to purchase and you may opt-out at any time and in any reasonable manner.
A cookie is a piece of data stored on the user’s computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site.
Like most standard Web site servers we may use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
Communications from the Site:
CoachPatMartin.com will send all new members a welcoming email immediately following newsletter registration. Established members will occasionally receive information on products, services, special deals and/or how to articles from various sources. Out of respect for the privacy of our users we will present the option to not receive these types of communications. Please see the Opt-out section below.
Users who no longer wish to receive our promotional communications may opt-out of receiving these communications via the opt-out links at the end of each promotional communication.
Correcting Your Contact Information:
Upon request, we offer visitors the ability to have inaccuracies corrected in their contact information. Customers can have this information corrected by use of the update link at the end of promotional emails or sending an email, or by writing to us at the physical address below.
We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account. We may reply via email or phone.
Customers may email our Customer Support staff members at: Pat@coachpatmartin.com
Our mailing address is:
CP Martin LLC,
14391 Spring Hill Drive Suite 440
Spring Hill, Florida
Sharing Legal Disclaimer:
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web sites.
Third Party Intermediaries:
We may use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. Also, in the event the CoachPatMartin.com goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred.
CoachPatMartin.com may contains links to other sites. Please be aware that we, CoachPatMartin.com and it’s employees and/or representatives are not responsible for the privacy practices or any other activity of any other sites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by CoachPatMartin.com .
Chat Rooms, Message Boards, and Public Forums:
Please keep in mind that whenever you voluntarily disclose personal information online – for example on message boards, through e-mail, or in chat areas – that information can be collected and used by others. In short, by posting personal information online that is publicly accessible, you may receive unsolicited messages from other parties in return.
CoachPatMartin.com takes every precaution to protect our users’ information. When users submit sensitive information via the Web site, their information is protected both online and off-line. When our order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry – SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just ‘surfing’.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, a billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every month, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users’ information is protected. Finally, the servers that store personally identifiable information are in a secure environment, in a locked facility.
Correcting/Updating/Deleting/Deactivating Personal Information:
If a user’s personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users’ personally identifiable information. This can usually be done via our contact information above.
Testimonials and Student Claims:
All testimonials posted on CoachPatMartin.com are given to us with the permission of the student listed within the testimonial. We have removed specific contact information from within each testimonial only to protect the privacy of the student. Claims are not personally verified by Coach Pat Martin staff and are considered unique to each student and situation.
Notification of Changes:
If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users by posting a notice on our Web site.
Customers may email our Customer Support staff members at: Pat@coachpatmartin.com